Privacy Policy
Effective date: November 2, 2026 · Updated November 11, 2026
A Peaceful Pack provides dog training, boarding, day care and related services from our ranch near Tulsa, Oklahoma. This policy explains, in plain English, what information we collect when you use apeacefulpack.com or our services, how we use it, and the choices you have.
What we collect
Information you give us. When you fill out a form, book a call, or sign up, we collect things like your name, phone number, email, zip code, and details about your dog (name, breed, and what's going on). When you become a client, your booking profile — including vaccination records and signed agreements — lives in ProPet, the scheduling system we use. Payments are handled by our payment processors; we never store your full card number ourselves.
Photos and videos of your dog. Part of our service is sending you photos and videos of your pup. We sometimes share our favorites in our marketing — on this site or on our social channels. If you'd rather your dog stay off camera, just tell us and we'll honor it.
Information collected automatically. Like most websites, we use cookies and similar technologies for analytics and advertising: privacy-friendly page analytics from our hosting provider, HubSpot (our customer system), the Meta pixel, and Google tags for measuring ads and conversions. These tell us things like which pages are visited and whether an ad led to a booked call.
Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to see how visitors use and interact with our website through behavioral metrics, heatmaps, and session replay, so we can improve our site and services. This data is captured using first- and third-party cookies and similar technologies. Clarity hides what you type into form fields. For more about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.
How we use it
We use your information to respond to your inquiry, schedule and provide services, send service updates (like pickup texts and training photos), process payments, improve this website, and — in reasonable moderation — tell you about offers we think you'll care about. We also use conversion data to measure and improve our advertising.
Calls and texts
When you give us your phone number, you're agreeing that we may call or text you about your inquiry and our services. Message and data rates may apply, message frequency varies, and you can opt out of marketing texts anytime by replying STOP or just telling us to knock it off — we will.
Who we share it with
We share information only with the service providers that make our business run: ProPet (booking), HubSpot (customer management and email), our payment processors, and analytics/advertising platforms (Google, Meta, Microsoft). Each is bound by its own privacy terms. We do not sell your personal information, and we don't share it with anyone for their own marketing.
How long we keep it
We keep client records as long as you're a client and for a reasonable period afterward — partly so your dog's history is there when you come back, and partly for legal and accounting reasons. If you want your information deleted sooner, ask.
Your choices
You can unsubscribe from marketing emails with one click, opt out of marketing texts by replying STOP, control cookies in your browser settings, and ask us anytime to see, correct, or delete the information we have about you. Call or text (918) 760-5286 or email info@apeacefulpack.com and we'll take care of it.
Children
Our services are for dog owners, and this site isn't directed to children under 13. We don't knowingly collect personal information from children.
Security
We use reasonable safeguards to protect your information, and our vendors do the same. No system is 100% secure, but we take this seriously — the same way we take the safety of your dog seriously.
Changes to this policy
If we change this policy, we'll update it here with a new effective date.
Contact us
A Peaceful Pack · 16141 N 68th W Ave, Skiatook, OK 74070 · (918) 760-5286 · info@apeacefulpack.com